Skip to main content
Home  › ... Case Studies › Fix FX

Case Study

FixFX + University of Strathclyde

Link, streamline, automate and visualise the various systems required for post visual effects (VFX) production.

Sample work from greenscreen

FixFX

FixFX provides visual effects (VFX) services to the film and television industry. The company specialises in 2D effects, specifically:
Rotoscope, prep, compositing, tracking and keying. FixFX work on film and TV productions from UK dramas to flagship shows for giantslike Disney, Sony Pictures, Apple, Netflix and more.

Company Logo

What was the need?

The Challenge

FixFX relies on a wide range of software tools in its day-to-day operational processes. These tools are used for everything from communication, embedded quality reviews in file handovers, project management, technical issue ticketing, and more. However, these tools are not synchronised or seamlessly integrated, leading to inefficiencies that impact both productivity and the risk of human error—ultimately affecting the quality of output. Currently, there is no off-the-shelf solution available from any vendor that adequately addresses the challenges FixFX faces.

What did we do?

The Solution

It is precisely fitting that FixFX is collaborating with the Department of Management Science for this KTP programme. The term Management Science speaks for itself. We have taken a step back to look at the bigger picture. Before heavily investing time and energy into improving efficiency (doing things right), we are also evaluating the effectiveness of existing processes (doing the right things).

The early milestones of this project have encouraged us to reflect and analyse whether what FixFX truly needs is simply one more software tool. We have been digging deeper, identifying root causes beyond surface-level symptoms, mapping the existing challenges, and assessing which problems genuinely need to be addressed—and which do not—based on the resources and effort required.

Enterprise Management Systems (EMS) have evolved into more than just software. Through this KTP programme, EMS is being architected as a holistic system composed of smaller, more granular subsystems—architected to bring FixFX closer to its core objectives and long-term aims.

What changed?

The Impacts and Benefits

Impacts for the Company 

As a company rooted in the Visual Effects industry, the vast majority of our team understandably comes from creative and technical backgrounds specific to post-production. Until recently, we had limited exposure to management science or structured business consulting approaches. While this served us well during our earlier phases of growth, it became increasingly clear that to scale effectively and operate more strategically, we needed a broader set of capabilities.

Bringing in a KTP Associate with software programming, business analysis, and management science background has offered precisely that. The knowledge transfer has already proved valuable—particularly in areas like structured problem-structuring.

That mindset has informed our approach to this collaboration as well, and it's brought us fresh, outside-in perspectives that are now shaping how we think about our operations and long-term planning.

 

Impacts for the Academic Team 

The university could benefit from research opportunities stimulated by this project, particularly in understanding how companies across industries face similar challenges when reaching a certain stage of business growth. Many organisations struggle with scaling effectively, making this an area ripe for further academic exploration.

 

Impacts for the KTP Associate 

The process of unlearning and relearning concepts has been particularly interesting, as these concepts were previously acquired through hands-on experience rather than a theoretical foundation. This has been especially relevant to project management, stakeholder management, and change management.

Secondly, there has been significant personal development in adapting to a new working culture in yet another country. This has required an assessment of the leadership skills acquired from other cultural environments, determining which aspects should be adjusted or left behind to align with professional expectations in the UK.

Finally, it has become evident that the Visual Effects industry is uniquely complex—yet so are all other industries I have worked with as clients in the past. While each sector has its own distinct characteristics, valuable lessons from one industry often prove applicable and reinforcing across others.

The Impacts and Benefits

The People

Meet the Team

Willy Octavianus

KTP Associate

LinkedIn

Dr Steve Paton

Knowledge Base Supervisor

LinkedIn

Colin Kennedy

Company Supervisor

LinkedIn